Global Sourcing of Business and IT ServicesSpringer, 24 ส.ค. 2006 - 304 หน้า This book provides in-depth insights into the practices that lead to success in global sourcing. Written by internationally acclaimed academics, it covers best practices on IT outsourcing, offshoring, business process outsourcing and netsourcing. This book is a must read for any practitioner, academic or student concerned with global sourcing. |
เนื้อหา
1 | |
A life cycle perspective | 35 |
Chapter 3 The core capabilities framework for achieving high performing back offices | 67 |
Chapter 4 Assessing 12 supplier capabilities | 97 |
How to avoid relational trauma | 114 |
The case of BAE systems | 145 |
The case of BAE Systems | 179 |
Cases in financial services | 206 |
29 practices | 223 |
A risk mitigation framework | 256 |
Trends and enduring challenges | 275 |
287 | |
299 | |
ฉบับอื่นๆ - ดูทั้งหมด
คำและวลีที่พบบ่อย
ability achieve activities applications approach assess back office BAE Systems benefits block building capabilities capital Chapter client competencies consultants continue contract core costs create deal define deliver delivery detailed Director effective employees ensure enterprise partnership example executives expectations experience external Figure Financial function global governance identify implementation important improvement in-house increased initial Insurance internal investment issues knowledge Lacity learning Lesson major million negotiate netsourcing offshore operations options organizations outsourcing parties percent performance Phase planning practices problems procurement relationship retained Review risks savings selection senior shared skills sourcing spend staff strategic success supplier Table transfer transformation units users Willcocks winner’s curse Xchanging