Strategic management for public libraries : a handbook
Drawing on Hayes's previous work in Strategic Management for Academic Libraries, this professional reference addresses the unique circumstances and needs of public libraries and provides thorough guidance on how to manage change successfully in the community library environment. The volume provides a conceptual framework for strategic management, identifies its major concerns and relationships to the tactical and operational management of public libraries, discusses the particular problems and needs of community libraries, and details the assessment of the library's strategic position. The final section of the book offers extensive practical information for formulating and implementing strategic management in the public library setting
xi, 232 pages : illustrations ; 24 cm.
9780313289545, 0313289549
34150097
1. Definitions, Objectives, Alternatives
2. Top Management Responsibility
3. Strategic Issues for the Community Library
4. The Context of Community Problems and Needs
5. The Context of Users and Their Needs
6. The Context of the Environment
7. Assessing the Strategic Position
8. Visualizing the Future
9. Costing Library Operations and Services
10. The Structure of Community Information Economies